I make complicated systems make sense to the people who have to use them. Design lead for complex healthcare, government, and enterprise software. Research, design systems, and end-to-end product design, for people doing serious work under time pressure.
F1 F2 F3 O1 f1 · triage queue latest tasks assigned, tabbed by investigations and document review.
f2 · conditions map top conditions by county: geographic signal at a glance.
f3 · workload tiles the morning numbers: open investigations, reviews, approvals, or other queues configurable by user.
o1 · outcome review time −50% · csat 5.6 to 8.4 · out of the box configurations shipped based on user type.
Rebuilding the CDC’s disease surveillance queues centers for disease control · 2023–25 · queue triage, design system, uswds/508
F1 F2 O1 f1 · model board the product as connected cards: personas, problems, flows.
f2 · detailed provenance every field carries its own provenance so the user always knows the source of this content.
o1 · outcome 1,954 reactions validating the thesis in public · live in beta · a tester's first build from the package landed closer on the first try.
Building Tessera, a thinking layer for AI builders tessera · 2026 · founder · schema, three editing surfaces · built with claude code
From the archive Student development system pathway · concept · 2025
Enterprise design system pwc · design systems
Grid operations dashboard central electric cooperative · ops
Unified content platform in touch ministries · editorial
Brand and e-commerce modernization cracker barrel · e-commerce
markup key f feature · o outcome
the work stays quiet. press p to mark it up. process mode on. press p to return to quiet.
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